At this time, no refunds or returns are offered for purchases made from Joshua E. B. Smith through any other sales channel except for orders placed Amazon.com (where their return policy is final).
Orders placed directly with the author (such as fulfillment through his Facebook store, website, or in-person at a convention or sales event) are always customized with the purchaser’s name or dedicated to a person of the buyer’s choosing.
As such, a personalized order cannot be refunded.
While it’s always my hope that you will enjoy my novels, I recognize that I am not for everyone nor do I suit everyone’s tastes. I strongly recommend reading the first chapter of any of my novels at my website at:
http://www.sagadmw.com
…or downloading full digital editions through https://www.amazon.com/author/sdmw if you’re unsure if you’d enjoy the content.
Thank you for understanding.
~Joshua E. B. Smith